4. Buying Magic Online cards on DeckTracker
Buying cards on DeckTracker is easy! Below is a list of some common questions about the buying process.
A. How do I buy cards?
After you have found the cards you are looking for in our online card shop, proceed to checkout using the "Pay with PayPal" button. This will take you to our PayPal website to complete your order. After you have completed your transaction, the sellers of the cards you have purchased will be notified, and will set up a time to log in to Magic Online and set up an in-game trade to deliver your cards to you.
B. What do I do after I have purchased cards from someone?
After you make a purchase in the DeckTracker card shop, you will receive an email receipt, which will also include the seller's contact information. Use this information and contact the seller to set up a time to log in to Magic Online and set up an in-game trade to get your cards.
In addition to the email receipt, a list of all your recent purchases is listed in the Sales section of your DeckTracker account area. (See Figure 1 below.)

Figure 1: Review and update your purchase history in your DeckTracker account area.
This table will list the card, order number and the name of the DeckTracker member you bought the cards from. If you lose your email receipt, you can always refer to this list in your DeckTracker account area! After you have received your cards from the seller, be sure to select the checkbox in the Received column, and click the Update Purchases button. This will notify the DeckTracker staff that you have received your cards, and that everything's cool with your purchase.
C. Why does DeckTracker charge a transaction fee in the online store?
DeckTracker charges a small transaction fee to cover the fees PayPal in-turn charges to us for processing each transaction placed in our store. This transaction fee also helps finance Rutabaga's vintage GI Joe comic book collection. (Just kidding.)
D. What if the seller never contacts me and my attempts to reach them fail and I never receive the cards I bought?
If everything goes horribly wrong with your order, we can offer you a full refund within 30 days of the transaction date. You should contact us to request a refund, file a complaint, or ask any other questions about your transaction.
5. Selling Magic Online cards on DeckTracker
A. How do I sell cards?
In order to sell cards, you'll need to add some additional information to your account. This can be done on the Account Info page in your DeckTracker account area. This information is needed in order to tell your customers how to contact you to make trades. It is also needed for us to make payments to you for the cards you sell in the store.
Once this information is on file, several tools will become available to sell your Magic Online cards in the DeckTracker online store. Your Card Pool includes a column for you to list the number and price of each card you would like to sell. Simply update these fields and click the Update Cards for Sale button on the page.
TIP: You can also set the quantity and price of your cards for sale all at once using the Card Pool spreadsheet import tool. Simply add two new columns to the Card Pool CSV file, "For Sale" and "Price". (See Figure 2 below.)

Figure 2: Add For Sale and Price columns your Card Pool spreadsheet to automatically add the cards to the DeckTracker online store when you upload your Card Pool.
Important: The "for sale" column must be the eight column in the spreadsheet (column "H") and the "price" column must be the ninth column (column "I") in order for the number for sale and prices to be accepted when uploading the Card Pool CSV file.
B. When and how do I get paid?
DeckTracker makes payments on the 15th of every month for the earnings of the previous month. (For example: On March 15th, payments would be made to all sellers for funds earned in the month of February.) If the 15th falls on a weekend or holiday, payments are made on the following business day. Payments are delivered as a funds transfer from DeckTracker to the seller's PayPal account.
C. How long do I have to confirm sales?
We recommend that sellers fulfill all trades to their customers within three business days. After three days, if the customer has not received the cards they have purchased, the buyer can cancel the sale. Accumulating canceled sales may result in the closure of a seller's DeckTracker membership.
D. Where can I manage my sales?
All your recent sales are listed in the Sales section of your DeckTracker account area. (See Figure 3 below.)

Figure 3: Review and update your sales history in your DeckTracker account area.
This table will list the card, order number and the name of the DeckTracker member who bought the cards from your. After you have traded a customer's cards to them, be sure to select the checkbox in the Traded column, and click the Update Traded Cards button. This will notify the DeckTracker staff that you have completed the trade for those cards.
E. What if I won't be available due to vacations, etc?
If you're going to be unavailable, be sure to put your account in "On Vacation" mode. The "On Vacation" option is located on the Account Info page in your DeckTracker account area. Going "on vacation" will hide all your cards from the online store. Once you're no longer "on vacation", your cards will be relisted in the store. |